An Overview on Shake Shack Company:
In the year 2014 the Shake Shack the fast-food chain was founded. The restaurant chain was founded in New York City, New York, United States. The founder of the restaurant chain was Danny Meyer. The Shake Shack is a restaurant chain which is having its stores internationally. The headquarter of the company is situated in New York City, New York, United States.
Currently, the company has said, they have 168 stores in the United States of America and other 86 stores in Europe, Middle East, North America, and Asia. The Shake Shack is especially known for its hamburgers, New York-style hot dog, French fries, chicken fries, and milkshakes. The company also appointed more than 7000 people as their employees.
About the Customer Satisfaction Survey:
Shake Shack restaurant chain has organized a customer satisfaction survey. The survey will ask you some several questions about the restaurant chain to collect your opinion and suggestions to make a better restaurant chain.
All about the Benefits you can get by participating in the Survey:
Shake Shack also arranged a customer satisfaction survey sweepstakes. It is arranged for attracting people and make a successful survey process. This sweepstakes or the contest winner will get a gift coupon worth $5 off in your next shopping at the particular restaurant chain.
The Rules and Restrictions you need to follow while participating in the Survey:
- The survey allows only the people who are the citizens of the United States of America by law.
- To make a valid entry to the survey the customer’s age should be at least 18 years old.
- If you have or if you don’t have any recent receipt of Shake Shack you can participate in the customer satisfaction survey through the online process.
- The company allows only the people to participate in the survey who is comfortable with the English language.
- Your gift coupon will be valid for one day only.
- You can use the coupon code only in the online order form Shake Shack food delivery app
- The company will not entertain you to exchange or return your gift coupon, how to make any cash alternatives.
- The company specially requesting to their employees not to attend the survey.
- The winners of the gift coupon will be notified by a mail.
- If you are trying to make any void entry to the survey your entry will be disqualified from the sweepstakes.
The Process of completing the Customer Satisfaction Survey:
For them who have a receipt:
- If you are trying to participate in the online survey the first thing you need to do is to turn on your electronic gadgets like your desktop, mobile, or laptops and connected with a strong internet connection.
- Then you need to open your preferable browsing app and search for this particular link www.shakeshack.com/feedback
- This link will help you to enter into the survey sweepstakes.
- In the entry page of the survey you just need to click the “Continue” tab.
- On the next page, you need to share your State, metro area, and the location.
- And then you need to click the next tab to make a valid entry into the survey.
- The main survey will ask you some questions about how did you place the order, and where have you eaten your ordered food.
- And then you will get a sample of a receipt that can help you to provide the cheque or order number.
- After providing the requirements you need to answer some questions about the restaurant chain honestly.
- The questions will be all about your last time visit experience, your satisfaction level with the food, the quality of the food, the behaviour of the employees, cleanliness and the tidiness of the restaurant, etc.
- After answering all the questions, you can be a part of the customer satisfaction survey by providing your personal contact details with your name phone number address email address, etc.
- And at last, you just can wait for the result announcement.
For them who don’t have any receipt:
- If you don’t have a receipt you also can participate in this online survey so you need to turn on electronic devices and connect it with a reliable internet connection.
- Now visit the official survey site of Shake Shack www.shakeshack.com/feedback
- On the next page of the survey, you need to provide your State, metro area, and the location.
- Then you just need to click the “Next” tab.
- Then you need to answer about how did you ordered the food and the place you have eaten your ordered food.
- On the next page, there will be an option to use your receipt and there will be an also option that if you don’t have a receipt you can continue with that option.
- Then you need to rate the chances of your recommendation about the restaurant chain to your family and friends, then you need to answer about your recent dining experiences at Shake Shack.
- On the next page, you need to answer the items you ordered last time.
- The next page wants to know about the taste of the food.
- Now you need to tell about how long have you wait to get your order.
- Then you need to provide the answer about the ease of placing your order.
- The next page will ask you did you get every item expected or not.
- Then you will be asked if you have sometimes to answer more questions or not.
- If you are free you can participate to answer more questions about the restaurant chain and get a chance to participate in the survey sweepstakes.
- To join the sweepstakes, you need to provide your first name, last name, email address, and zip code.
- You will get a mail if you selected as one of the lucky winners.
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You can contact with them for any other details at tel:+1%20646-747-7200
Their corporate office address is #301, 225 Varick St, New York, NY 10014, United States